Shipping & Returns
Shipping Policy
We are committed to delivering your order as quickly and securely as possible.
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking information.
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Estimated delivery time: 2–8 business days
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Tracking included
Free UK shipping may apply on qualifying orders.
Return & Exchange Policy
To initiate a return, please contact our customer support team with:
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Your order number
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Reason for return
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Photos (if item is damaged or incorrect)
To qualify for a return:
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Items must be unused, unworn, and in original condition
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All original tags and packaging must be included
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Proof of purchase is required
We reserve the right to refuse returns that do not meet our policy requirements.
We offer exchanges subject to stock availability.
Once your return has been received and inspected, we will notify you regarding approval of your refund.
Approved refunds are processed back to the original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item received was faulty or incorrect.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
We may request photographic evidence to assist with the resolution process.
Customers are responsible for return shipping costs unless:
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The item is faulty
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The wrong item was sent
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The item arrived damaged
We recommend using a tracked shipping service when returning items.
If you have any questions regarding shipping, returns, or exchanges, please contact our support team via email or through our contact page.